Are you consistently hitting or exceeding your business objectives, or are you stuck watching your business not deliver the full potential you know it's capable of?

You’re not alone. Here, we’ll explore how to zero in on those criticalfewactions™ - the ones that, if you did nothing else, will have the biggest impact on improving your business.

About John Downes

I have gained significant experience as a business mentor from serving over 400 organisations (big, medium and emerging) across 15 industries in Australia, the United Kingdom, Asia and the United States of America. 

In 2009, I retired as a partner from the global consulting firm, Deloitte, to establish this Strategic Mentoring business. I aimed to get much closer to a few business owners and CEOs rather than drive significant projects and teams as I had done for the previous 20+ years around the world. Along the way, I founded a successful, 25 person start-up with two partners and offices up the eastern seaboard serving some of Australia’s largest distributed businesses. This taught me so much about the realities of business ownership!

Discover Your #CriticalFewActions™

If you know where you want to take your business, do you know what’s holding you back? And if you know what’s holding you back, do you know what to focus on first?

The Organisation Performance & Value (OPV) Diagnostic helps you take focused, targeted action, immediately. It helps you rate over 75 success factors in your business and, then decide the #criticalfewactions™ that, if you did nothing else, would have the biggest impact on helping you achieve your vision.

It’s for CEOs and senior leaders of organisations looking to develop, build or exit their business and wanting to understand, which are the few big-hitters that will give them the best result in improving both the value, and the performance of their business. You already know what they are. But when there’s 80 or more ways to improve your business, it can be overwhelming or confusing to choose just the #criticalfewactions™, that will make all the difference.

CEO Masterclass in Strategic Planning and Implementation

Limited Seating - Subject to Application and Interview

The CEO Masterclass in Strategic Planning & Implementation is a carefully structured program designed for dedicated founders, CEOs and senior leaders. Led by seasoned business Chairs with over 30 years of experience and their own firms, the Masterclass provides a confidential and intimate space to collaborate with peers from diverse, non-competing organisations.

Our extensive expertise across various business models, combined with the collaborative group setting, allows you to explore a wide range of innovative ideas and strategies that you won’t find in any traditional/theory-based business management programs and take the time out to work on your business.

Leaders We Have Served

#criticalfewactions™ Podcast

A curation of interviews and presentations to support you on your leadership journey as you focus on only the #criticalfewactions™ that will improve your business.

(EP 38) Linda Murray: The Real Reason Feedback Fails—and What Great Leaders Do Instead

In this deeply insightful and practical episode, Linda Murray – executive coach to hundreds of senior leaders – breaks down why performance conversations fail, and how you can build a culture where feedback becomes growth, not grief

Most CEOs think they’re giving helpful feedback. But in this episode, leadership expert Linda Murray reveals a tough truth: the problem isn’t what you say -it’s when and how you finally say it. This isn’t about better HR policy. It’s about creating cultures where courageous conversations fuel performance.

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(EP 37) Debrief: The Sale, The Shareholder, The CEO – Charles Pratt on Navigating a PE Exit

If you’re a founder or CEO who wants to sell the business—but stay on to lead the next phase—this episode is for you.

Charles unpacks the emotional and strategic tightrope of doing both well.

Charles Pratt opens up about the unexpected realities of selling a business to private equity — while staying on as CEO.

From late-night signing sessions to deep lessons in trust and strategic planning, this episode is a playbook for founders preparing for exit.

You’ll hear how Kinder Australia doubled in size in five years, why culture still trumps EBITDA, and what every CEO should do long before starting a sales process.

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(EP 36) Mark Cameron: How Smart CEOs Are Using AI to Empower Their People and Drive Growth

In this episode of the #CriticalFewActions™ Podcast, John Downes speaks with Mark Cameron for AI strategy and implementation business, Alyve.

He is one of Australia’s most experienced voices in AI strategy and implementation. With over 100 AI certifications and two decades helping government, education, and business adopt transformational technologies, Mark cuts through the hype to show exactly how medium-sized organisations can win with AI today.

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(EP 35) Jayston Small – Riskfacta: From Oil Rigs to Gin Risks: the Real Threats Facing SMEs Today

From boutique gin distilleries to offshore oil rigs, risk doesn’t discriminate—it devastates. In this #CriticalFewActions™ episode, I sit down with Jayston Small, risk and recovery expert, to uncover the most overlooked threats facing SMEs today.

Jayston’s worked on fire-prone oil platforms, high-stakes chemical plants—and now he’s helping small businesses like yours prevent disaster before it strikes.

Whether you’re turning over $1M or $80M, this is a wake-up call not to ignore.

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(EP 34) Dominic Russo: Diadem Co-Founder: The Secret to 25 Yrs of Thriving Partnership & Leadership Success

In this episode of the #CriticalFewActions™ podcast, I sit down with Dominic Russo, co-founder and CEO of Diadem, a leading international wayfinding and signage consultancy.

Dominic shares how he transitioned from aspiring car designer to business leader, why partnerships succeed or fail, and how Diadem grew from a small firm to an 82-person enterprise across multiple countries. If you’re an entrepreneur, business leader, or CEO looking to scale your organisation while keeping its core intact, this episode is packed with insights.

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(EP 33) Jacqui Clarke: Built to Sell? The Hard Truth About Business Exits & Legacy Wealth

What if the real threat to your company’s culture isn’t underperformers—but how In this episode, I sit down with **Jacqui Clarke**, one of Australia’s top **wealth advisors**, for a behind-the-scenes look at how a **100-year-old family business** successfully exited for nearly **$200 million**.

If you’re a **CEO or business owner**, learn how to **make your business independent, maximise its value, and ensure a smooth exit**. This conversation is a must-listen for those serious about long-term success.

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(EP 31) Georgie Chapman (HR Law Expert): The Fix for Employee Underperformance & Avoiding Unfair Dismissals.

On today’s #CriticalFewActions™ Podcast, I sit down with Georgie Chapman, an HR Law Expert, to discuss managing underperformance the right way.
If you’re a mid-sized business leader (<$100M turnover), learn how to avoid unfair dismissal claims, strengthen probation processes, and use intentional communication and documentation to protect your business and build a high-performance culture.

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(EP 30) John Cotton (Accounting Recruiting Pro): The Real Reason Top Performers Ignore Your Firm.

John Cotton, an accounting recruitment expert, has spent over a decade helping firms find top talent across Australia. If you’re a business owner or CEO struggling to attract the best candidates, John uncovers the biggest hiring mistakes and how to fix them. From LinkedIn profile hacks to interview must-dos, this episode is packed with insights to help you stand out in a competitive job market.

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